Fixpert

Hello,

It seems that you all are trying to create a different kind of airline that exceeds customers’ expectations. For all the folks out there that are trying to live a green lifestyle and minimize their use of cars, bringing your bike with you when you travel is ideal. However, most airlines — yours included — charge $50-60 each way to check a bicycle. In contrast, checking oversized ski equipment is often free. Bicycles are primary modes of transportation for many people particularly people with limited means, whereas skis are a luxury item.

Please consider allowing cyclists to check bicycles onto your planes for free, or for a reduced price such as $10 each way, which would be comparable to what trains and buses charge. You would immediately win the loyalty of all the cyclists and green-living folks out there and would likely get a lot more money in ticket sales from those types of travelers.

Thanks for listening!

Sally Carson

…I encourage every cyclist to write a similar letter to any and all airlines. Email VirginAmerica about this, you can copy and paste my text if that helps.