Comments on: Man, Voice-Operated Phone Menus are No Good http://www.fixpert.com/web-design/voice-phone-menus/ the bike lane of the internet, a blog about track bikes, fixed gear bicycles, comics, illustration, random acts of awesomeness! Tue, 06 Jan 2009 07:19:36 +0000 http://wordpress.org/?v=2.6.2 By: ed http://www.fixpert.com/web-design/voice-phone-menus/#comment-1631 ed Thu, 30 Nov 2006 18:09:54 +0000 http://www.fixpert.com/web-design/voice-phone-menus/#comment-1631 If you would like to hear what I think about voice operated menus say, "I'd like to hear what you think about voice operated menus". If you would like to hear what I think about voice operated menus say, “I’d like to hear what you think about voice operated menus”.

]]> By: Tim McCormack http://www.fixpert.com/web-design/voice-phone-menus/#comment-998 Tim McCormack Tue, 07 Nov 2006 18:33:01 +0000 http://www.fixpert.com/web-design/voice-phone-menus/#comment-998 There is <a href="http://gethuman.com/" rel="nofollow">at least one site</a> that has tips on how to bypass these so-called Intelligent Voice Response (IVR) systems. I usually just mumble unintelligibly until the system dumps me to an operator. There is at least one site that has tips on how to bypass these so-called Intelligent Voice Response (IVR) systems. I usually just mumble unintelligibly until the system dumps me to an operator.

]]> By: madflytom http://www.fixpert.com/web-design/voice-phone-menus/#comment-733 madflytom Sat, 28 Oct 2006 00:07:36 +0000 http://www.fixpert.com/web-design/voice-phone-menus/#comment-733 Well, I agree...I hate them as well. Seems SBC (Ameritech, AT&T, or whatever they go by today) has one of the best...sounding like and reacting like a "real" person. I still usually pound the 'zero' key until I am bounced to an operator. Usually this works. The alternative and equally annoying would be the outsourced phone support...so I guess we pick our poison. Well, I agree…I hate them as well. Seems SBC (Ameritech, AT&T, or whatever they go by today) has one of the best…sounding like and reacting like a “real” person. I still usually pound the ‘zero’ key until I am bounced to an operator. Usually this works.

The alternative and equally annoying would be the outsourced phone support…so I guess we pick our poison.

]]> By: Jeff L http://www.fixpert.com/web-design/voice-phone-menus/#comment-699 Jeff L Thu, 26 Oct 2006 02:13:38 +0000 http://www.fixpert.com/web-design/voice-phone-menus/#comment-699 I agree, I hate them. I think I got one that worked well once, but I forget what it was for. Opting out from credit card spam maybe? I think that was it and it was very straightfoward and easy. I agree, I hate them.

I think I got one that worked well once, but I forget what it was for. Opting out from credit card spam maybe? I think that was it and it was very straightfoward and easy.

]]> By: James http://www.fixpert.com/web-design/voice-phone-menus/#comment-693 James Wed, 25 Oct 2006 19:48:24 +0000 http://www.fixpert.com/web-design/voice-phone-menus/#comment-693 The fact that they are slow is the worst thing. I try to use an earpiece when I driving but I would never think of calling these places while I was driving. That would be pretty frustrating. I always do my best to confuse the system and get bumped to a real person. It's usually much faster than the "automated" setup. The fact that they are slow is the worst thing. I try to use an earpiece when I driving but I would never think of calling these places while I was driving. That would be pretty frustrating.

I always do my best to confuse the system and get bumped to a real person. It’s usually much faster than the “automated” setup.

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